Montana Software


Web server provided by:
Pair Networks, Inc.
Rescue 911
Frequently Asked Questions


What does Rescue 911 do?
How much does it cost?
How can I get a copy for free evaluation?
How can I purchase Rescue 911?
Is it safe to purchase on-line?
How can I tell friends about Rescue 911?
Which Operating Systems are supported by Rescue 911?
Which files are backed up?
What happens to all of those backups?
Does the Rescue Diskette contain my backup files?
Do I need to keep refreshing the Rescue Diskette?
The Rescue Diskette isn't booting my machine
Error message: "Unexpected Runtime Error 50003"




What does Rescue 911 do?

Rescue 911 Backs up your registry and other important system files -- automatically on startup or manually with the touch of a button. See the main page for a list of the files.

How much does it cost?

Rescue 911 costs $12.50 per unit. For information on site licenses, e-mail us with the type of business and the number of machines you have. We'll respond promptly with a site quote.

How can I get a copy for free evaluation?

To download a free evaluation copy, visit our Download page, where you will see links to download the program. The file you download is titled "Rescue2.exe" Save that file to disk, then double click on it to install the program on your hard-drive. After you install the program, you have 30-days to use it free of charge. If you wish to continue using the program after 30 days, you will need to purchase a registration code.

How can I purchase Rescue 911?

You can purchase Rescue 911 on-line with your credit card, or by mail with a check, money order, or cash. If you are ready to purchase, visit our Purchase page for a links to on-line stores and instructions for purchasing by mail.

Is it safe to purchase on-line?

It is completely safe to purchase through one of our online vendors. They use state-of-the-art Secure Socket Layer servers with advanced digital encryption. When you order that way, your card number is never seen by humans ... we never even see the number ourselves. It is all transmitted electronically to the banking institutions. This method is certainly a lot safer than handing your credit card to a waiter in a restaurant. And in the unlikely event there is a discrepancy on your bill, you simply send your credit card company an explanation of why you dispute that charge, and they refuse payment to the vendor. The vendor is then forced to prove they provided you with a product or service.

How can I tell friends about Rescue 911?

Tell everybody!! Tell your friends. Tell your neighbors. Tell everybody in your e-mail address book. Just click the "tell others" link on the front of the program. This will bring up your default e-mail program with the URL for this web page already entered into the message body. You simply enter the e-mail addresses of people you wish to send the message to, tell them why you like the program, then hit "send."

Which Operating Systems are supported by Rescue 911?

Rescue 911 supports Windows 95, Windows 98, and Windows Me. Currently we have no plans to support Windows NT, Windows 2000, or Windows XP.

Which files are backed up?

Rescue 911 makes backups of the following files: System.dat, User.dat, System.ini, Win.ini, Autoexec.bat, Msdos.sys, Command.com, and Attrib.exe. For an explanation of each of these files, see the Rescue Help file under "Which files are backed up?"

What happens to all of those backups?

Automatic backups go to the C:\AutoBack\ directory on your hard drive. Manual Backups go to the C:\ManBack\ directory. Each time a backup is executed, it overwrites the previous files.

Does the Rescue Diskette contain my backup files?

No. The files that are being backed up are too large to fit on a diskette. In addition, the files will become old and outdated quickly. The Rescue Diskette contains commands that will boot your computer into DOS, then load a menu offering the option to restore from the last automatic or manual backup. You make your selection, then the diskette will execute the commands to copy the backup files from the backup directory on your hard drive to the system directory.

Do I need to keep refreshing the Rescue Diskette?

No. Since the disk only contains the commands to copy the files from the backup directory on your hard drive, you don't need to keep refreshing the diskette.

The Rescue Diskette isn't booting my machine

This happens very occasionally. The solution is to reformat the diskette and select "Copy system files" as part of the reformatting process. Then use that diskette when Rescue prompts you to insert a diskette.

Error message: "Unexpected Runtime Error 50003"

This error is caused by the wrong version of the Microsoft Runtime files installed on your machine. They were likely installed by another program, as Rescue 911 uses the latest versions. For information on how to correct this problem, click here.








Copyright © 1997-2017: Montana Software - All Rights Reserved

Web server provided by:

Pair Networks, Inc.